What you need! When you need it!

computer technical support for hardware and their software
applications! Repairs, Maintenance and Training Solutions in multiple industries with:

  • Accounting, Order entry, P.O.S
  • Client relationship management
  • Desktop / Laptop Systems
  • Server deployment
  • Applications integration.
  • Broadband Deployment

  • These solutions are designed with many of the most popular off-the-shelf packages designed for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice.

    • SUPPORT
    • TRAINING
    • PRODUCTS
    • WHAT'S NEW?

    Retaining data, applications, your entire desktop is more important that anyone generally recognizes until calamity hits. In many occassions, a savings of $5,000-$30,000 can be realized with just a couple of proactive system care calls. Let us help by a Collaborative call to Assess your needs, if time allows Here at HelpSolveit , we understand that a well-placed, properly run application can easy drive your productivity far beyond your expectations. Leveraging your this new technology reduces your exposure to unrecoverable distasters, drastically reduces the need for technological skills for recovery in your office but drasticly increase protection of your assets and time investment

    Carbonite V3.7.4?

    If you've decided to use an online backup service, Carbonite is the best in the business. There are many positive points that the service provides including ease of use, the security of off-site storage, and low cost. Unlimited backup is another major boon.:DacEasy FAQ

    Get Excited with the features inside this new release of March 2, 2009!

    • New 'Don't back up files of this type' functionality - The 'Don't back up files of this type' is now located in the Carbonite tab of the File Properties window, and includes a confirmation dialog. The dialog mentions the number of files to be removed and their total size; maintaining fine-grained control over the backup selection while making it harder to inadvertently remove files from the backup.
    • Searchable Backup Drive - The entire contents of a customer's backup are searchable both by name and last-modified date. Typing in part of the filename automatically displays all matching files, and files can be found that were last modified today, yesterday, in the last week, in the last month, or within a user-specified range of dates. Selected files can be restored with one click. Clicking on a file itself opens the Restore Previous Versions dialog.
    • If Carbonite was installed and instructed to let the user manually select files for backup later, the default backup selection can be easily set through the Options tab in the Carbonite InfoCenter.
    • If a user de-selects the entire Documents and Settings folder (called Users in Windows Vista) when Carbonite is set for automatic backup, the folder is re-selected after the next reboot to ensure maximum protection. Users wishing to de-select that folder can switch to having a Manual selection by going to the Options tab in the InfoCenter.
    • Updated Pause - Carbonite can now be paused for 10 minutes, 30 minutes, 1 hour, 4 hours, 8 hours, or 24 hours by right-clicking on the Carbonite Lock icon in the system tray and selecting 'Pause for'.
    • Recognizing incompatible programs - While installing, Carbonite looks for running tasks and checks them against a list of programs that are known to conflict with Carbonite's installation and initial backup. If such programs are found running, Carbonite explains the situation and provides step-by-step instructions created by our Customer Support team.
    • Support request attachments - Support-related files can now be attached directly to support requests to be reviewed by Customer Support.
    • Enhanced keyboard navigation of the InfoCenter - Users can now user the keyboard to navigate throughout the items in the Carbonite InfoCenter instead of relying solely upon the mouse. This represents a major improvement in usability for customers with special accessibility needs.
    • EULA and Privacy Policy - The Carbonite installer now shows users our End-User License Agreement, including a link to our Privacy Policy.
    Carbonite now backs up user-generated data for many older versions of the following programs:
    Sage Peachtree accounting files
    The AOL Personal Filing Cabinet
    PDA data backed up by palmOne
    Older versions of Quicken
    Older versions of Quickbooks
    ACT! databases
    The default folder for Lotus 123 user-generated file
    Double-clicking on a file in the Carbonite Backup Drive now provides quick access to restore any previous versions that the user has backed up
    For help with purchasing the product of the licenses contact us using the following link to Get Backup help for your software If you would like talk to us abit reachout to us on this page and makeContact We can help you right now with on-site support, either physical or virtual.and over 20 years of experience provides a solid approach regardless how it is performed.

    What about Mac O/S? Carbonite Version 1.0 for Mac (Current Version)?

    As an automatic backup of the documents of each user's User Folder (music and video files are not automatically selected for backup during the free trial).
    • Files and folders can be added to or removed from the backup via a special Carbonite context menu. Just right-click or control-click on a file or folder and open the 'More' menu.
    • A special Carbonite Preference Pane appears in System Preferences to manage all aspects of the Carbonite service.
    • A notification icon can be placed in the finder bar where Carbonite's status can be accessed.
    • A setup wizard helps the user learn about Carbonite and what to expect after the Mac OS installer finishes.
    • Restore Assistant feature is available to help automatically restore files to the right places.
    Area of Support
               

    Training is an item that many users skip after installation. When you "figure it out", you place your business in harms way by forcing users to "find a way" to get the job done. This is the most exciting portion of the implementation! Here you find out not only what the software does but you can take the time, if you are wise, to consult with your trainer on what exactly your is your business process. Often, what you do to process your work is channeled in a way that you think, is efficient but it is often out side of the features and benefits of the software and this makes good logistical sense for most small businesses. Why? It is because often the business was developed prior to the purchase of software. Secondly, often, formal, authorized manufacturer training is the missing piece of the puzzle. Thus, you can't use what you don't know is there. In essence, a user can function for years and not know it was of certain attributes that could save hours of time and produce valuable information. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and talk to us about our training. We can do it on physically on site, or by webinar over the net.

    Available Areas for Training
           

    Carbonite! The Strategic Backup! It use's the Cloud technology!

    Have you considered how much of your life is on your computer? Photos, emails, music, financial records, documents, and so much more. How would you feel if you woke up tomorrow and everything was gone?
    RECOGNIZE A VERY REAL DANGER

    You need to be aware that losing your most valuable files is a very real possibility. You need to take proper precautions. Danger lurk's around every corner and the statistics are staggering:

  • Every year 43% of computer users lose irreplaceable files.
  • Hard drive crashes! Drive Failure Up to 13% of hard drives crash in their first year
  • Theft! Only 3 out of 100 stolen laptops are ever recovered.
  • Electrical power surges or natural disasters
  • Accidental deleting your own files

  • > Talk to us about a free trail

    The Virtual Machine, Cost Cutting and Increasing users options

    Most of your business software is on windows and you are often mobile. In industries like fashion, manufacturing, architectural design, where diagrams and pictures are important. You've had to make a choice. Choice is good. Not having to choose is now better. Choice is good. Not having to choose is even better. Mac OS or Windows? Parallels Desktop 5 for Mac lets you seamlessly run Windows and Mac OS X side-by-side, drag-and-drop your files between operating systems, and run Windows software on your Apple computer without rebooting Now with the advent of the virtual machine, you can have a Mac Book and Windows applications running all on one platform. Yes that's correct! You can use your DacEasy Accounting, Peachtree, Timeslips, or your database created in and older platform operating system together with a sleek new apple mac book pro running snow leopard! Interested? Just ask us how?

    Events 2010 from the Helpsolveit Team

    All are due to roll out during the first quarter of 2010 from the Helpsolveit team. Here are just a few:

    The Product solutions mix comes from manufacturers with solid reputations. They understand that technical support teams can make or take the life of a business. Users can work software for years and not know it was broke! Training is essential. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and discuss theses ideas on training for the coming months.

     
           
             

    "The Cloud"? What is it? What it can mean for your business.

    During the past year talk about "The Cloud" and business applications have been a hot topic.Storing your applications and their data in an internet storage bin, has been getting a lot easier and as a result has been getting a lot of press. There are a lot of questions that remain though. While storing your information away from your computing devices is being tauted, giving another device external to your operation controlling your data is entirely antother matter.

    In concept, it is a paradigm shift whereby details are abstracted from the users who no longer have need of, expertise in, or control over the technology infrastructure "in the cloud" that supports them. It also is that "Cloud" computing describes a new supplement, consumption and delivery model for IT services based on the Internet, and it typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet.

    The term cloud is used as a metaphor for the Internet, based on the cloud drawing used to depict the Internet in computer network diagrams as an abstraction of the underlying infrastructure it represents. Typical cloud computing providers deliver common business applications online which are accessed from a web browser, while the software and data are stored on servers. A technical definition is "a computing capability that provides an abstraction between the computing resource and its underlying technical architecture (e.g., servers, storage, networks), enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. This definition states that clouds have five essential characteristics: on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service.

    The majority of cloud computing infrastructure, as of 2009, consists of reliable services delivered through data centers and built on servers. Clouds often appear as single points of access for all consumers' computing needs. Commercial offerings are generally expected to meet quality of service (QoS) requirements of customers and typically offer SLAs. Currently the schema that is advocated by apple is "Mobile Me" Here your data is synchronized at a frequency that is convenient to you as a user. It save's your contacts, calendar information, pictures,notes, documents and other items. However, the center focus on this is your desktop. Whether server or desktop, off-premises or remote backup facilities are ideal. "Carbonite" for less than $60 a year provides off line saftey for desktops, laptops and servers. You may automate your backup devices to point directly to the service with unlimited storage capacity. Review the service below and take a free trial!

    No matter how you invest in backups the topology of your existing system must remain relevant to the way you need to do business 5 years from now, providing you the needed space to grow. This also minimizes the expense of break/fixes. The dedicated server.can lower your IT expenses and create stabilization in your technology environment. If you are contemplating that, you are ready for your first server. A small server on your premises with the right setup will provide you will Multiple access with users regardless of their geographical position. It can make maintenance of your workstations easy and make applications or data upgrades more simple than you might dream. Contact us for a talk about your application and " For more on cloud technology, call us!.,You will find it is much easier for, you, your employees, associates, accountants and technical resources to partner with you when you need them but most of all you as an owner have the power to share your data when you'd like securely

    The benefits of IntelliWrite and the fast, efficient disk it enables go far beyond what defragmentation can achieve. Some of the vital benefits that translate into real return on investment are: -A new level of peak system performance potential
    -Faster file read & writes
    -Zero impact on system resources while preventing fragmentation
    -Minimized/eliminated data replication traffic and storage requirements caused by technologies which monitor block level changes (such as snapshots)
    -Greatly reduced drive wear compared to after-the-fact fragmentation handling
    -Significantly reduced energy consumption and cooling requirements even more than what is achieved with defrag ** This is a must have for those with large accounting application transactions!!! Ask us about it!

    The Small Business Seminar! Leveraging big technology in as small shop on a small budget.Disaster Preparation!!!
    • SEMINAR EVENT COMING MARCH 2010 Leveraging technology in the small business! Contact management the misunderstood gold mine.
    • Virtual Machine combining both worlds for greater control over your business!
    • Accounting Software Training : DacEasy 2010 over the internet. A 3 part series! Customer retention program: 3 for 3, The Stimulus Package

    Need Year End Assistance for Accounting Software?

    Global Support RepresentativeEmergency Assistance The year end process is important. Without this process you may not be able to process other transactions. You man not be able to process transactions due to poor maintenance or some calamity which caused data or program damage unbeknownst to you as user. Click on the picture of the support representative, and let us help!

    Check The "What's New Tab" for 2010 Products and Information for items "in the cloud"?

    • DacEasy Accounting Software 2010 Order Entry with Credit/Debit Card Payment link!
    • The DacEasy Support Page
      with tips and information about it and associated solutions
    • Telemagic CRM
      Three level client relationship manangement software. We sell licensing and Product! Still one of the most powerful and versatile databases i the market
    • Virtual Machine
      MAC OS OR WINDOWS? Higher productivity at a substantial lower cost! Run Windows and MAC OS side-by-side without rebooting!
      With VM set correctly, you can use your DacEasy Accouninting program on an Apple MacBook Pro like I do. See our what's new tab for more details.

    Disaster Recovery through the Cloud

    Ignorance is expensive! Make sure you have a "VALID BACKUP"! Lost time, lost revenue,confusion and disarray should not be a reflection of your image to the outside world. View the products tab! The products "Carbonite" or "Carbonite Pro" could be a solution for your firm. It is easier, cost less and allows you to work a predictable budget for your systems care. Talk to us about proactive system recovery.You will be glad that you did.

    Leverage Technology, be green, and improve your relationship with your customers,prospects and your employees!

    As a small business, the hardest thing to do today is to wear the multiple hats that todays business demands. Technology can help you meet the competition but where how do you leverage the technology? First,review the business process, the quantity and skill set of the people needed to make that process efficient....

    FIND THE FRAGMENTATION THAT'S WRECKING YOUR NETWORK SPEED!

    Fragmentation always occurs when space restrictions cause files to be split and littered across the hard disk. This leads to your valuable data being stored in non-contiguous, jumbled messes; slowing down speeds and ruining system reliability. Fragmentation causes hangs, freezes, crashes and complete system failures. If you are using accounting software, it could be the culprit in lengthy processing times, corrupted transactions, and stalled reports. In fact, imagine 50 workstation all sending and receiving transactions through a corrupted set of commands. A 15 minute usual action could become hours in "waiting" time. This disk defragmenter eliminates the primary cause of slows, crashes and many other system problems - automatically, invisibly and fast!

    Performance Analyzer for Networks 2.0

    finds the fragmentation that’s crippling your network, increaseing your report ouput time and increasing the time it takes to post your accouting transactions. In fact, one of the largest problem in the accounting sofware arena is corrupt transaction files usually created by the lack of data file maintenance after calamities occur. Defragmentation software, diskeeper, releases stymied performances and bottlenecks on networked systems and in accounting software–and it's free! Get this 2010 Trial Diskanalyzer" Free Disk Analyzer 2.0" Get it here! A Disk Performance Analyzer for Networks!

    Gift a PC House Cleaning! Regain Speed Add Devices! Change to an Iphone for christmas!

    Upgrading your software? Windows 7 Here!
    Microsoft Store New Windows 7 Released! Get the convenience of a slicker interface with a new upgrade from your existing windows platform.  Read the comparisons and get the upgrade tool to determine which 7 is right for you!