What you need! When you need it!

computer technical support for
hardware and their software
applications! Repairs, Maintenance and Training Solutions in multiple industries with:

  • Accounting, Order entry, P.O.S
  • Client relationship management
  • Desktop / Laptop Systems
  • Server deployment
  • Applications integration.
  • Broadband Deployment

  • These solutions are designed with many of the most popular off-the-shelf packages designed for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice.

    • Who We Are
    • How we work
    • Our Partners
    • Our Engagements

    Stressing out over the use of your technology does not provide a solution. However, it provides lost time, lost wages, mismanagement of resources and loss of employee confidence. Where you may recover data files in a few days the damage that a failed system produces in terms of psychological impact can be immeasurable and take months to rebuild. Too much information is worst than none at all. Confusion in attributes, requirements, cost and such can make you vulnerable to a great sales pitch and bring you to change your software when in fact, a little tweaking and the right know how could put you in a better place and retain all of your history.
    What can you do about it? In many occassions reviewing your system issues and attacking them head on in a priority layered approach. This methodology saves a firm $10,000-$30,000 Collaborate with us and assess your needs now! Here at HelpSolveit , we understand that a well-placed, properly run application can easy drive your productivity far beyond your expectations. By leveraging your resources, devices, educational exposure, we can protect your intellectural collateral, with current technology minimizing your investment and capitalize on all of the features of the new technologies. Yes we support accounting, Crm, Timebilling software and Networks but our knowledge base is so much more !!! Tell us about yourself

    Accounting Data Problems?? Slow Response on your desktop?

    Regardless of the applications name or the level of the users involvement in information technology, Often Managers, Business Owners and the like view their main desktop operation as the that which defines his total computerized system, meaning Desktops, peripherals, non-dedicated servers etcetera.  Thus, if they are having a problem with Let's say, "DacEasy Accounting errors" data then DacEasy is the problem.  However,  20 plus years of field experience often points to other systems factors that create issues and in fact may be the causative factor. Awkward work arounds, lost data and expensive manhours lost time can be avoided by some basic changes in way you do things. Here are some basic suggestions:DacEasy FAQ

    Reduced Productivity is money down the drain! Get Excited with the features inside your software!

    Use them differently and repetitive typing, long descriptions, multiple lines of information can be a snap! Manufacturers especially can improve on their lot trackings and increase notations about the products being made. Let;s sit down and reveiew your business process! Maybe a little training would be a simple solution to a newly identified problem. For any enterprise thats lost dollars! Get help for the Accounting Software fast! We can help you right now with on-site support, either physical or virtual.and over 20 years of experience provides a solid approach regardless how it is performed.

    Why choose us? As a "certified consultant" we are manufacturer trained. This provides a special insight that will not be shared by the individual without such a connection. In addition, resources like internal knowledge bases, product updates, white papers, alerts from the technical support base, service packs, open discussions with other certified consultants, year of experience involving a multiplicity of platforms and industries plus certification testing and educational conferences are just a few of the items a non-certified will NOT have access.

    These are the areas commonly supported by the firm. You can solicit repairs, purchase licenses for users or upgrades of products. All items have the manufacturers warrant with or without our services!

    >
    Areas of Support

    Business Core Applications
    Operating Systems,Virtual Machines,
    Accounting, Crm, Timebilling

    Desktops Xp Pro/Vista Business/Win 7button
    Apple-Mac O/S
    CrossOver
    Parallels
    <Apple Servers
    Windows Servers
    Peachtree
    Act
    Telemagic
    Timeslips

    Working with our clients is a collaborative process. Investigating your computer issues is done in a way that allows for your solution to a full solution or a fix and not just a temporary repair. Before we make any adjustment, we investigate and research your issues with log reviews, file inspections and your listed reasons for the call.

    Our firm builds it's business model on clients that call us again for further support needs. This happens when we provide you a proper solution and you inturn do the kinds of things that will allow that corrective action to move you forward into your daily operation. When you are ready, all that need be done is to

      • Submit your contact information via email or call us.
      • Give us 24 hours to call you even though our response is usually within 2 hours of your request of aid
      ol

      Available Areas for New Installation, Repairs, Reconfigurations and or Training
      Accounting Crm Timebilling Windows or Mac

    The Product solutions mix comes from manufacturers with solid reputations. They understand that technical support teams can make or take the life of a business. Users can work software for years and not know it was broke! Training is essential. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and discuss theses ideas on training for the coming months.

     
           
             

    Engagements incorporate our initial assessment for onsite physical or virtual calls which begins at $105.00. No,this is not an hourly rate. Alternatively, we prefer a flat rate for getting an inside look at your conditions and circumstances. We then, based on what we see , your goals and your budget provide a realistic budgetary estimate of the complete job. After which we apply a portion of that rate toward the solution should you elect to continue and go forward.

    There are cases in which a replacement is cheaper than a repair. Then migration and upgrades might become an alternative. Either can be done physically or remotely. Remote calls over the internet can be timely, secure and cost effective. A usual outcall is charged at hourly of $125.00 . Physical on site are two (2) hour minimums dependent on distance. Travel time is attached and calculated on radius from the shop. Virtual call have instead of travel time connection frequency. Thus virtual calls are rated at $15.00 per connect charge with a $75.00 max for the day. Note that virtual calls allow us to view your system only when you give permission. There is no ability granted that you don't allow. We do nothing without your consent. If we find an impending calamity upon initial inspection, we advise you of the condition and it is your decision to repair it or not. We reserve, the right to terminate the engagement, if we think we are at risk for continuance. All applicable charges for that engagement will stand. The average call is about 1.5 to 2.0 hours either on site or remote.

    We provide support for Accounting, Client relationship management, Desktop, Servers, Broadband routers and their associated communications protocols.

    Our virtual support vehicle is Go-To-Assist
    of Go-to-my-pc fame which is used in some of the most respected and secure companies in the world, including the US Govenment and numerous fortune 500 companies with includes Dell computer amongst their ranks. The system provides a chat screen to ask questions inviting a collaborative enegagement. Its also provides confirmation of activities during the event. What's more is that you can read complete details by viewing their site at Go-to-my-pc.

    Our Assessments provide a deliverable
    This is designed be used as a roadmap to deploying the solutions required for your issue. Furthermore, a professional diagnostic provides faster and more professional results by revealing issues beyond the scope of the users symptoms and any technical limitations of a on site technical associate or consultant. This protects you as a user and us as an independent technical resource by minimizing surprises as a solution progresses. If we find other items that are interwoven and unforeseen, we will advise you at that point and require your authorization and a change order should it fallbeyond our original scope of services in any earlier agreement. This deemed change order will need authorization and a revised budget prior and possible payment prior to proceeding. At the end of the day, we endeavor to build a relationship not just an invoice. However, both are integral parts of a business relationship, especially in the service arena.

    Your information is Confidential
    With respect to the each party’s Confidential Information, there is upon a mutual agreement that during the Term and at all times thereafter it shall not use, commercialize or disclose such Confidential Information to any person or entity, except to its own employees having a “need to know” (and who are themselves bound by similar nondisclosure restrictions), and to such others whom may require approval in writing. Each party shall use at least the same degree of care in safeguarding the other party’s Confidential Information as it uses in safeguarding its own Confidential Information

    Our partners are the foundation of our success.
    It is the same for your business as it is the same for your business. Strong relationships breed successful collaborations and thus having someone to trust in your business is a brings peace of mind and great solutions

    .

    Make Payments, Advances and purchase services here!


    Settling Expections and building confidence


    The entry below can be used to post any amount entered. Please select the listing with the proper fit and enter the appropriate amount.

    We thank you for your selection! We look forward to providing you with the best service we can. If you have more questions,please feel free to contact us in writing via email at: info@helpsolveit.com or call us at 917-561-3066 and specify a request to follow-up your website payment support.

    Payment Reason Service Item /td>

    After you have made your selections,(and there can be multiple purchases during the same session) PRESS THE VIEW CART TO REVIEW YOUR CHOICES

    Organization Information

    Phone:(347)596-4299
    E:info@helpsolveit.com

    Check The "What's New Tab" for 2012 Products and Information?

    • DacEasy Accounting Software 2012 Accounting & Order Entry with Credit/Debit Card Payment link!

    • The DacEasy Support Page
      with tips and information about it and associated solutions

    • The Cloud Technology
      The products "Carbonite" or "Carbonite Pro" could be a solution for your firm and it works in the cloud! It is easier, cost less and allows you to work a predictable budget for your systems care. The off-premises backups saves your encrypted data in a secure server on the internet. The data vault is not only secure but accessible to you or those you provide access at anytime. The installation is simplistic and the storage volumne will be a must see whats new for more. Backups to the cloud for Disaster Prevention Storage in the cloud for data

    • Telemagic CRM
      Three level client relationship manangement software. We sell licensing and Product! Still one of the most powerful and versatile databases i the market

    • Virtual Machine
      MAC OS OR WINDOWS? Higher productivity at a substantial lower cost! Run Windows and MAC OS side-by-side without rebooting!
      With VM set correctly, you can use your DacEasy Accounting program on an Apple MacBook Pro like I do. See our what's new tab for more details.

    • Leverage Technology, be green, and improve your relationship with your customers,prospects and your employees!
    • As a small business manager, the hardest thing to do today is to wear the multiple hats that todays business demands and then to keep up with technology. In todays world is where is social media marketing, internet storage and communications being in the know can save you thousands of dollars! However, first you need a teacher and second you need to commit yourself to the concepts of digital strategy, digital media marketing and device enhanements Just look at the "Google Voice" in What's new Tab! Technology can help you meet the competition but where how do you leverage the technology? First,review the business process, the quantity and skill set of the people needed to make that process efficient....(read on)

    FIND THE FRAGMENTATION THAT'S WRECKING YOUR NETWORK SPEED!

    Fragmentation always occurs when space restrictions cause files to be split and littered across the hard disk. This leads to your valuable data being stored in non-contiguous, jumbled messes; slowing down speeds and ruining system reliability. Fragmentation causes hangs, freezes, crashes and complete system failures. If you are using accounting software, it could be the culprit in lengthy processing times, corrupted transactions, and stalled reports. In fact, imagine 50 workstation all sending and receiving transactions through a corrupted set of commands. A 15 minute usual action could become hours in "waiting" time. This disk defragmenter eliminates the primary cause of slows, crashes and many other system problems - automatically, invisibly and fast!

    Performance Analyzer for Networks 2.0

    finds the fragmentation that’s crippling your network, increaseing your report ouput time and increasing the time it takes to post your accouting transactions. In fact, one of the largest problem in the accounting sofware arena is corrupt transaction files usually created by the lack of data file maintenance after calamities occur. Defragmentation software, diskeeper, releases stymied performances and bottlenecks on networked systems and in accounting software–and it's free! Get this 2010 Trial Diskanalyzer" Free Disk Analyzer 2.0" Get it here! A Disk Performance Analyzer for Networks!

    This also minimizes the expense of break/fixes. The dedicated server.can lower your IT expenses and create stabilization in your technology environment. If you are contemplating that, you are ready for your first server. A small server on your premises with the right setup will provide you will Multiple access with users regardless of their geographical position. It can make maintenance of your workstations easy and make applications or data upgrades more simple than you might dream. Contact us for a talk about your application and For more on cloud technology, call us!.,You will find it is much easier for, you, your employees, associates, accountants and technical resources to partner with you when you need them but most of all you as an owner have the power to share your data when you'd like securely

    Gift a PC House Cleaning! Regain Speed Add Devices! Change to an Iphone for christmas!

    Upgrading your software? Windows 7 Here!
    Microsoft Store New Windows 7 Released! Get the convenience of a slicker interface with a new upgrade from your existing windows platform.  Read the comparisons and get the upgrade tool to determine which 7 is right for you!