What you need! When you need it!

Computer technical support for
software and associated hardware
applications! Repairs, Maintenance and Education in multiple industries with:

  • Accounting, Order entry, P.O.S
  • Client relationship management
  • Desktop / Laptop Systems
  • Server deployment
  • Applications integration.
  • Broadband Deployment

  • These solutions are designed with many of the most popular off-the-shelf packages designed for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice.

    • Who We Are
    • Our Process
    • Partners
    • Engagements

    Stressing out over the use of your technology does not provide a solution. However, it provides lost time, lost wages, mismanagement of resources and loss of employee confidence. Where you may recover data files in a few days the damage that a failed system produces in terms of psychological impact can be immeasurable and take months to rebuild. Too much information is worst than none at all. Confusion in attributes, requirements, cost and such can make you vulnerable to a great sales pitch and bring you to change your software when in fact, a little tweaking and the right know how could put you in a better place and retain all of your history.
    What can you do about it? In many occassions reviewing your system issues and attacking them head on in a priority layered approach. This methodology saves a firm $10,000-$30,000 Collaborate with us and assess your needs now! View our various levels of on-going service Here at HelpSolveit, we understand that a well-placed, properly run application can easy drive your productivity far beyond your expectations. By leveraging your resources, devices, educational exposure, we can protect your intellectural collateral, with current technology minimizing your investment and capitalize on all of the features of the new technologies. Yes we support accounting, Crm, Timebilling software and Networks but our knowledge base is so much more !!! Tell us about yourself

    Accounting Data Problems?? Slow Response on your desktop?

    Regardless of the applications name or the level of the users involvement in information technology, Often Managers, Business Owners and the like view their main desktop operation as the that which defines his total computerized system, meaning Desktops, peripherals, non-dedicated servers etcetera.  Thus, if they are having a problem with Let's say, "DacEasy Accounting errors" data then DacEasy is the problem.  However,  20 plus years of field experience often points to other systems factors that create issues and in fact may be the causative factor. Awkward work arounds, lost data and expensive manhours lost time can be avoided by some basic changes in way you do things. Here are some basic suggestions:DacEasy FAQ

    Reduced Productivity is money down the drain! Get Excited with the features inside your software!

    Use them differently and repetitive typing, long descriptions, multiple lines of information can be a snap! Manufacturers especially can improve on their lot trackings and increase notations about the products being made. Let;s sit down and reveiew your business process! Maybe a little training would be a simple solution to a newly identified problem. For any enterprise thats lost dollars! Interested? View the Engagement Panel We can help. We're fast! We can help you right now with on-site support, either physical or virtual and over 20 years of experience provides a solid approach regardless how it is performed.

    Why choose us? As a "certified consultant"for your task


    * 20 Plus years of field experience
    * special insight as manufacturer trained organization
    * Resources like internal knowledge databases
    * Product updates & White paper aleerts from technical support bases
    * Service packs
    * Open discussions with other certified consultants globally
    * Years of experience involving a multiplicity of platforms
    * Product specific Conference attendance yielding nuances and future product direction
    These are just a few of the items a non-certified will NOT have access.

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    AREAS OF SUPPORT

    BUSINESS CONSULTING
    Marketing, Accounting, Operations

    CORE SOFTWARE:
    Accounting DacEasy, Peachtree
    Crm:
    Act!for Workgroups, FileMaker Pro,Bento
    Telemagic
    Microsoft CRM
    Timebilling:Timeslips

    DESKTOP SYSTEMS
    Xp Pro/Vista Business/Win 7

    APPLE - MAC O/S
    Leopard, Lion

    VIRTUAL MACHINES
    Parallels

    MIDDLEWARE SYSTEMS
    CrossOver

    MIDDLEWARE APPLICATIONS
    Barcoding, Transportation, data importing

    MACHINES
    Apple Workstations & Servers
    Windows Workstations & Servers

    BACKUP SOLUTIONS
    Cloud Services

    More

    Education is an item that many users skip after installation. When you "figure it out", your business has already been placed in harms way by forcing users to "find a way" to get the job done.

    This is the most exciting portion of the implementation! Here you find out not only what the software does but you can take the time, if you are wise, to consult with your trainer on what exactly your is your business process. Often, what you do to process your work is channeled in a way that you think, is efficient but it is often out side of the features and benefits of the software and this makes good logistical sense for most small businesses.

    Other reasons, education is so important?

    1. Greater level of professionalism
    2. Improved branding
    3. New attributes provide new solutions.
    4. Updated software leveling new technology with cost savings

    Take a moment and talk to us about our training. We can do it on physically on site, or by webinar over the net.

    Available Areas for Education
           

    The Product solutions mix comes from manufacturers with solid reputations. They understand that technical support teams can make or take the life of a business. Users can work software for years and not know it was broke! Education is essential. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and discuss theses ideas on training for the coming months.

    Manufacturer's to which we are connected
           
           
           

    When an existing client or contact refers another business to the helpsolveit team and it results in a sale, we will can process them through our referral program to demonstrate appreciation for the work.

    That referral client will have their account "adjusted" for a credit in an amount specified in accordance with our referral plan. These client referral adjustments are payable 30 days after the referred sale invoice is paid in full.  This compensation is good for up to (6)six month from the documented date of submission.  This credit may be applied to your service with us or extended where appropriate to discount merchandise during the 6 month period.  You can apply the adjustments to the following: * All Hardware products with a total value in excess of $ 2500.00
    * All software products with a total value in excess of $ 699.00

    More Referral Credits If your referrals generates
    UP TO $500.00 = credit of $75.00
    * Referral value is greater than $1000 = $150.00
    * value is greater $2000 = $ 175.00
    * Greater than $3000 @ EACH INCREMENT OF $ 1000 TO 5K MAX  = $ 250.00 service@helpsolveit.com

    Testimonials

    Should a client billing move beyond $1000.00 There will be an opportunity for them to provide a true testimonial regarding the service of the company. A successfull testimonial will be rewarded with a credit against service.We will show our appreciation by issuing a credit of $350.00 to be applied to any service billing. The credit will be active on the account for not longer than 6 months, once issued.

    Our partners are the foundation of our success.
    Strong relationships breed successful collaborations and thus having someone to trust in your business brings peace of mind and greater solutions

    Purchase the Assessment which fits your firm here according to the number of machines that require surveying
    System Assessments
    Call Type

    Events 2011 from the Helpsolveit Team


    All are due to roll out during the first quarter of 2012 from the Helpsolveit team. Here are just a few business topics of seminars designed for the small and medium sized businesses:

    Leveraging big technology s on a small budget

    Disaster Preparation for the business or What your it guy should do for you!!!
    Leveraging Contact management and viewing social medium the *New misunderstood gold mine

    Virtual Machine combining both worlds
    for greater control over your business!

    Accounting Software Education : DacEasy 2010 over the internet. A three (3) part series
    • Customer retention program
    • Building your brand
    • Building your business!

    Need Year End Assistance for Accounting Software?

    Global Support RepresentativeEmergency Assistance The year end process is important. Without this process you may not be able to process other transactions. You man not be able to process transactions due to poor maintenance or some calamity which caused data or program damage unbeknownst to you as user. Click on the picture of the support representative, and let us help!

    Organization Information

    Phone:(347)533-6838
    Email:info@helpsolveit.com

    Check The "What's New Tab" for 2012 Products and Information?

    • DacEasy Accounting Software 2012 Order Entry with Credit/Debit Card Payment link!

    • The DacEasy Support Page
      with tips and information about it and associated solutions

    • The Cloud Technology
      The products "Carbonite" or "Carbonite Pro" could be a solution for your firm and it works in the cloud! It is easier, cost less and allows you to work a predictable budget for your systems care. The off-premises backups saves your encrypted data in a secure server on the internet. The data vault is not only secure but accessible to you or those you provide access at anytime. The installation is simplistic and the storage volumne will be a must see whats new for more.
        Backups to the cloud for Disaster Prevention
        Storage in the cloud for data
    • Telemagic CRM
      Three level client relationship manangement software. We sell licensing and Product! Still one of the most powerful and versatile databases i the market

    • Virtual Machine
      MAC OS OR WINDOWS? Higher productivity at a substantial lower cost! Run Windows and MAC OS side-by-side without rebooting!
      With VM set correctly, you can use your DacEasy Accounting program on an Apple MacBook Pro like I do. See our what's new tab for more details.

    • Leverage Technology, be green, and improve your relationship with your customers,prospects and your employees!
    • As a small business manager, the hardest thing to do today is to wear the multiple hats that todays business demands and then to keep up with technology. In todays world is where is social media marketing, internet storage and communications being in the know can save you thousands of dollars! However, first you need a teacher and second you need to commit yourself to the concepts of digital strategy, digital media marketing and device enhanements Just look at the "Google Voice" in What's new Tab! Technology can help you meet the competition but where how do you leverage the technology? First,review the business process, the quantity and skill set of the people needed to make that process efficient....(read on)

    FIND THE FRAGMENTATION THAT'S WRECKING YOUR NETWORK SPEED!

    Fragmentation always occurs when space restrictions cause files to be split and littered across the hard disk. This leads to your valuable data being stored in non-contiguous, jumbled messes; slowing down speeds and ruining system reliability. Fragmentation causes hangs, freezes, crashes and complete system failures. If you are using accounting software, it could be the culprit in lengthy processing times, corrupted transactions, and stalled reports. In fact, imagine 50 workstation all sending and receiving transactions through a corrupted set of commands. A 15 minute usual action could become hours in "waiting" time. This disk defragmenter eliminates the primary cause of slows, crashes and many other system problems - automatically, invisibly and fast!

    Performance Analyzer for Networks 2.0

    finds the fragmentation that’s crippling your network, increaseing your report ouput time and increasing the time it takes to post your accouting transactions. In fact, one of the largest problem in the accounting sofware arena is corrupt transaction files usually created by the lack of data file maintenance after calamities occur. Defragmentation software, diskeeper, releases stymied performances and bottlenecks on networked systems and in accounting software–and it's free! Get this 2010 Trial Diskanalyzer" Free Disk Analyzer 2.0" Get it here! A Disk Performance Analyzer for Networks!

    This also minimizes the expense of break/fixes. The dedicated server.can lower your IT expenses and create stabilization in your technology environment. If you are contemplating that, you are ready for your first server. A small server on your premises with the right setup will provide you will Multiple access with users regardless of their geographical position. It can make maintenance of your workstations easy and make applications or data upgrades more simple than you might dream. Contact us for a talk about your application and For more on cloud technology, call us!.,You will find it is much easier for, you, your employees, associates, accountants and technical resources to partner with you when you need them but most of all you as an owner have the power to share your data when you'd like securely

    Gift a PC House Cleaning! Regain Speed Add Devices! Change to an Iphone for christmas!

    Upgrading your software? Windows 7 Here!
    Microsoft Store New Windows 7 Released! Get the convenience of a slicker interface with a new upgrade from your existing windows platform.  Read the comparisons and get the upgrade tool to determine which 7 is right for you!