About The Business of The Helpsolveit Group

Why think Client Relationship Management?
Stressing out over the use of your technology does not provide a solution. However, it provides lost time, lost wages, mismanagement of resources and loss of employee confidence. Where you may recover data files in a few days the damage that a failed system produces in terms of psychological impact can be immeasurable and take months to rebuild. Too much information is worst than none at all. Confusion in attributes, requirements, cost and such can make you vulnerable to a great sales pitch and bring you to change your software when in fact, a little tweaking and the right know how could put you in a better place and retain all of your history.

What can you do about it? In many occassions reviewing your system issues and attacking them head on in a priority layered approach. This methodology saves a firm $10,000-$30,000 Collaborate with us and assess your needs now! We look to develop a clear understanding of your business process and your needs "Before any code laid". Here at HelpSolveit , we understand that a well-placed, properly run application can easy drive your productivity far beyond your expectations. We leverage your resources, devices, educational exposure and match and merge with the new technology present. We can protect your intellectural collateral, with current technology minimizing your investment and capitalize on all of the features of the new technologies. Yes we support accounting, Crm, Timebilling software and Networks but our knowledge base is so much more !!! Tell us about yourself

Customer Relationship Management. CRM?

is a set of modalities that interact with eachother. A software, and usually Internet capabilities will help a business manage customer relationships in an organized way. It includes all business processes in sales, marketing, and service that touch the customer. For example, an enterprise might build a database about its customers that describes relationships in sufficient detail so that management, salespeople, people providing service, and even the customer can access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer has purchased, and so on. Still have a few questions? For More information about the software click on the box.

Just click and ask us how!

Telemagic! What is it? What makes it different from others?. If you want a flexible CRM or contact management system that you can build around your business, TeleMagic offers value and advantages. TeleMagic Enterprise is a fully customizable, 3-level relational database system that can be extended to provide unlimited cross-database functionality. Comes with its own screen designer and all tools required for database development. Plus built-in features such as field-level data synchronization between central and remote users, activity manager, scripting, dialer, automated faxing, and e-mail marketing. You can have up to 250 individual fields with calculations on one page. What more it can hold more than 50,000 records and maintain it's speed! It can be a standalone, single user contact manager, or an application development environment.Built on Visual FoxPro 6.0 and designed for networks TeleMagic can contain any number of large databases. Start with one of a dozen database templates or the complete customization features allow you to start with a blank page, and build your databases to fit your business needs. Here are just a few of the other powerful attributes:

Designed for networks or stand- alone PC’s (includes record locking)
Three-level relational contact database
Full featured Activity Manager
Wireless Messaging access integrated with e-mail, activities and the Contact Manager
Branch Scripting with activity history generation and input fields linked to your contact records
Sales Forecasting, including links to contact records and extensive reporting with graphs
Spell Checker
Custom and quick reports
Import and export using popular file formats
Mail merge integration with Microsoft Word¨, WordPerfect¨, WordPad¨ and WordPro¨
System and field-level security and password protection
Context-sensitive help
Record and system synchronization through Data Synchronization Server with automatic packet transfer
Configurable toolbars
User-definable macros
TeleMagic contact import formats that include linked activities
Database Utility Program for system maintenance
Export to FoxPro, dBase III+, SDF, Delimited formats and user-definable formats
FULLY CUSTOMIZABLE
Add your own fields and decide the number, type, length, placement and configure

Actual Screen Shot

And Yes we support it!

Our services are relatively quick, in that we usually apply a fix during the asame day as the ca! Telephone and internet contact information can often put you in voice contact with our organization in less than one (1) hour and physical contact is less than five (5) hours. In most cases and with an appointment, two - three days is average on site arrival time, .In many cases, same day service is effectuated with virtual on-site, support. Service is available on a as per needed basis, by the incident, which is scaled on an hourly rate based on the complexity of the job. For example, should a system problem occur, as a server with 50 workstations, remote access and middleware, a site call will never be the same amount as a company with two desktop clients sharing data. Tell us about your environment We will call back for a no free, no fee, no obiligation conversation!

Telemagic Q & A Support
The cost of any Crm project varies with needs. To control the cost, there are specific protocols that must be followed. The first is to know your business process and with your concurance, we draw a plan. We then take that plan, the budget and the timeline and discuss it with you until we are in one accord! Let's start with this little Q & A! You will get a response from us within 24 hours usually. Please fill out and submit the information below!

Firstname

LastName

Contact_Title

Organization

Street Address

Address (cont.)

City

State/Province

Zip/Postal Code

Country

Work(landline) Phone

Cellular Phone

FAX

E-mail A value is required.Invalid format.

Select your project type

Select the accounting application of currently in use

What is your timeframe? - When do you expect the software to be implemented:

Right away
30 days
60 days
90 days
not sure

How many clients/prospects do you expect to have in your database?

up to 500
more than 500
up to 2000
2000-5000
5000-10,000
more than 10,000
not sure

How many users will be handling the database data?

just one user
up to five records
more than 5 records
more than 15 records
more than 25 users
not sure yet

How many clients/prospects do you have in your data base?

up to 500
more than 500
up to 2000
2000-5000
5000-10,000
more than 10,000
not sure

How many users enter information into the application?

just one user
up to five users
more than 5 users
more than 15 users
up to 25 users
up to 30 users
up to 40 users
up to 50 users
up to 60 users
up to 75 users
not sure yet

Are there any other modules connected to the core applications like accounting?

Order Entry
Payroll
Point of Sale
Contact Management Software
Middleware third party application
not sure yet

Will your users be mobile?

Yes No

Will be of value if your users are able to access the database remotely?

Yes No

Select the pc portion of the topology currently in place

Select the wiring portion of the topology currently in place

What contact management program are you using now?

Select your Operating System?:

Check if there is a customized application connected to either of the listed applications?

Order Entry
Payroll
Point of Sale
Contact Management Software
Middleware third party application
unsure

Please define the scope of your operation?

Same Office
Same Building, Different Offices
Same Building, Different Offices

Please indicate the location where the core applications are seated?

Give us a detailed description of the problem as best you can. Then tell us about your goal, how many stations are involved, what is the task that you would like performed? Also insert the days and times preferred for the work. Specify Am or PM with the associated day(s) Additionally,insert any error codes and the associated file indicated involved if one is shown. It might be easier for you to make a screen shot, save it as a jpg file and send it to us. Post them by email to our email address: service@helpsolveit.com

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Insert data file Upload #1

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Select Preferred Mode of visit:

Would you like to make an appointment?

What days are available us to work together?

Would hours are available for you to make an appointment?

Please define the name of your process and the frequency in which is activated?

Project Start up

The needs analysis will help to determine which products and services will be the best match for your organization or when seeking customization starting to set the basis for a project engagement. If you desire customization, a deliverable will be provided with a quotation. This deliverable will include a design mockup of the project in question. No coding will be done prior to the acceptance of this document as it becomes in essence a blue print for the project. Please understand this prior to submitting this form. Rules of engagement can differ when considering customization of a completely new database or adding fields or pages to an existing database.

There are cases in which a replacement is cheaper than a repair. Then migration and upgrades might become an alternative. Either can be done physically or remotely. Remote calls over the internet can be timely, secure and cost effective. Virtual calls allow us to view your system only when you give permission yes, but more importantly a view of how you input data will give us a better handle on the kinds of data and the scale of the data that you process.

"Needs Analysis Interviews and reports will be performed no matter how small a project. These are assessments which do provide a deliverable that will be used as a roadmap to deploying the solutions required for your issue. Furthermore, a professional diagnostic provides faster and more professional results by revealing issues beyond the scope of the users symptoms and any technical limitations of a on site technical associate or consultant. This protects you as a user and us as an independent technical resource by minimizing surprises as a solution progresses. If we find other items that are interwoven and unforeseen, we will advise you at that point and require your authorization and a change order should it fallbeyond our original scope of services in any earlier agreement. This deemed change order will need authorization and a revised budget prior and possible payment prior to proceeding.

Our partners are the foundation of our success. It is the same for your business as it is the same for yourbusiness. Strong relationships bree successul collaborations and thus having s someone to trust with your business is a huge responsibility. Here are just a few of our partnerships.



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HelpSolveIt.com What you need! When you need it!

Customer Relationship Management. CRM?