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HelpSolveIt.com What you need! When you need it!

computer technical support for hardware and their software
applications!

  • Accounting, Order entry, POS, Payroll, Job costing
  • Client relationship management
  • Desktop / Laptop Systems Local and mobile
  • Server manageable & deployable over the net
  • Computer Consulting for applications integration.
  • Use with 50 workstations out of one Network pack

    • Full Accounting Package

      AR/AP/Purchasing/Billing/Cash/two powerful reporters, User controls and Audit log for users

    These solutions are designed with many of the most popular off-the-shelf packages designed for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice. See support for FAQ's for some insight to the application.

    • SUPPORT
    • EDUCATION
    • FAQ'S
    • FEATURES & HELP

    Accounting application and data problems?? Slow Response on your desktop?

    Got Btrieve errors in a mission critical environment? There are about 133 error codes in btrieve. They range anywhere from an improper search request for data to a corrupted key file. This application is a relational database and as such "key indexes" are of major importance. If they require replacement your program is not going to work until the replacement is done! Immediately back up your data and store it in a safe place! Don't put your data at risk! Immediately get technical help!

    "Regardless of the applications name networking requires know how"

    the level of the users involvement the technology, usually is not sufficient to learn the nuances of the combinations that make a system run smoothly for the short and the long term. Additional solutions like databases can connect to the applicatios and make an inexpensive solution and viable longterm asset with proper configuration. Just look at telemagic software as a case in point! Three level relational database that is fast and configuration to the customers needs can been done without lengthy timelines.

    Here is what usually happens and then suddenly all of the problems disappear. This applies to any of the following:

    • put together with installation inexperience
    • workarounds
    • lack of Operating system service packs updates
    • inexperienced technicians loading core software to save cost
    • workarounds performed rather than user training generating systems issues

    Alternatively, there are times when your equipment or your software is expressing "Zero" productivity. For any enterprise that's lost dollars! Get help fast! We can help you right now with on-site support, either physical or virtual.and over 20 years of experience provides a solid approach regardless how it is performed.

    How can this firm help you?


    We are determined to coordinate an effort with the business owner, user or manager to: First, we perform an assessment that allows us to produce a layout of issues and components of the targeted system. Next, we focus on the application and the data where the errors have been disruptive.

    What does this all mean to a company we engage? The following is the resultant:

    • Reduction or elimnation of man hours associated with the problem application
    • Increased confidence in the target applications use
    • Increased system speed
    • Save money on associated maintenance
    • Increased data integrity
    • Improved application use promotes proper training on full working application by eliminating workarounds
    • promote expansion to increase the performance and positive impact of the that specific application
    For help, rates and how to engage us. Click this think

    Training is an item that many users skip after installation. When you "figure it out", you place your business in harms way by forcing users to "find a way" to get the job done. What that translates into unbeknownst to all involved is poorly configured,inadequately stalled or malfunctioning software is viewed as a sort coming of the product and not a function of the installer or the deployment. in essence, a user can function for years and not know it was broke! Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and review our training for the next month. Talk to us about your installation

    Frequently Asked QuestionsThese product solutions comes from over 25 years of listening to what the customers wanted. Those times were volatile as there were really only a couple of major accounting players in the field. These small business packages like Peachtree, DacEasy, Pacioli, Quick books, State of the Art Mas and Acc Pac. were grown over time. It was during this developmental phase that manufacturers consolidated and through the absorption and hitchhiking of attributes, did these applications produce high efficiency and consistency in performance. To that end here are a few questions that might clear the air.

    Frequently Asked Questions about DacEasy 2012

    Q: I have a several desktops throughout the office and a few a group of order takers but they are out at conventions and seeing client on the road. Someone said that I could create orders on my macbook pro apple and send them back to the office. Is that true? Can you show me how? If so How many users can DacEasy accommodate?
    A:The short answer is yes! You can put dac easy order entry on the system with you inventory and generate orders when away for the main system. It works cleanly in the virtual machine world with our parallels solution. The Desktop operating systems mix of Xp Professional Sp2, Vista Business and Windows 7! Furthermore, if you have 200 sales people or more there is not one problem with the user amount. So yes macbook pro 11 inch airbook with someone's iMac at home can generate orders and ship them to the office for fullfillment today!

    Q: I have a desktops and notebooks throughout the office that are mobile with my sales force.. I was told I have to spend over $5,000.00 just for the software to allow us to share information. Can we leverage cloud technology with that carbonite product?
    A:The product can accommodate your use with the most recent application of the Carbonite product. Regardless of the platform, Xp Professional Sp2, Vista Business , Windows 7, Mac O/X, they all fill the bill!

    Q: I have a several desktops throughout the office and a few a group of order takers. I was told I have to spend over $4,000.00 just for the software to do this job. How many users can DacEasy accommodate?
    A:The product can accommodate in my experience up to 55 users with integrated accounting and order entry and quotes. The Desktop operating systems mix of Xp Professional Sp2, Vista Business and Windows 7!

    Q: All I need is to make invoices, I don't need the rest of the stuff. Can I still use the software?
    A: Yes! However, you might want to rethink your business process as cash receipt tracking is tied to generating billing and thus you will be able to run statements to determine who has paid outstanding invoices and who has not. Professional

    Q: I have been using DacEasy for years, but my business model has changed. I am now traveling and need to generate my orders from the field. In addition, my accountant wants to have access and review my information remotely. I'd like to do my work across the internet. So I guess, I have to go with Quick books Right!?
    A: Wrong! Since version 13 the speed and ability to handle transactions using the internet has been readily available. It is fairly straight forward to setup the applications to be reached remotely. Therefore, you can save money on hosting fees and the like. What's more, easy access for you, your workers, the accountant can all be had with the proper setup and you will save all your history, reduce the cost of retraining and get the added value of the new 2012! Just ask us how!

    Q: In the past, the accounting has been great but now I need to take orders in the field and make quotes. My users in the office must do the same. I've been thinking of using peachtree, but I think of all the retraining I need to do. Can I still use the software?
    A: No need to change as the answer is in "The Order Entry Module". The module is a complete separate software that integrates seamlessly with the accounting package. Not only do you generate quotes, but it tracks backorders, allows for the completion and partial completion of orders and will allow you to send a file with all order information to be updated in the accounting application. It has it's own report generator to give the user a tight grip on the values entered! Want to know more call us or click here

    Q:I can't post! I can't run my journals without Errors #4 or btrieve #22. I have 10 plus workstations and a server. . How can I fix this?
    A:Btrieve#4 Could be a number of things and is a serious problem! Re lational database communication issues, permissions issues, eliminated items and there are a few other things.Your choice of course is to tech it with hours of review. With older technology and large files, without knowing what to look for, you could be tempted into purchasing to software and converting your data. The fact is, an experienced, eye could find the problem, clear it and save your investment in data history accummulated over the years. My Suggestion, bite the bullet, get it fixed and talk us about the repair. We can address these nuances. Just ask us how

    Q: I like the software, but I have over 1000 customers and 10 thousand products and i am getting these btrieve errors! Maybe the package is too small and I need something more robust. Can you recommend something stronger?
    A: Yes! A stronger maintenance on your existing application. I have witnessed as more that 20 million records within the accounting software package. It can function and function well with just a bit of periodic maintenance. Save cost, save time and save the data from a possible calamity. Never ignore or work around data errors. It's a sign of a problem professional help should be sought.

    Q:Last Question! I have 10 workstations and just put two more online and now I have a btrv#20 error. How can I fix this?
    A:btrv#20 Could be a number of things! Registry problems, database communication issues, permissions issues, hardware incompatibility and there are a few other things.Your choice of course is to tech it with hours of review. With older technology you could price yourself into a new machine. No matter where it comes from be prepared for about 3 hours to find and fix which solution is required. My Suggestion, bite the bullet, get it fixed and talk to someone that can point you to the nuances to these installations

    What we provide our clients in 2012?

    Making sense of the issues that surround a call as quickly as possible is the call of the day. Much like medical doctors, our consultancy takes the time to review your pain and examine the symptoms. After duly noting the systems, we perform an exploratory via the means of an assessment. Assessments, give us an opportunity to measure the clients pain against the components and give us some information about their interaction that often the user can't articulate or has no knowledge that it is taking place. We then, with a review, present findings, submit a plan, attach a budget and upon authorization from the client,effectuate repair. We make repairs happen in the following ways:

    1. On Premises House calls
    2. Virtual Consultant calls
    3. Mail in media
    If you're ready for help now click here

    How we present what we provide!


    On Premises House Calls
    • we can dispatch someone to your site to review the problem.
    • We review your claimed issues against the systems info.
    • Then plan a solution.
    • Then budget to control financial impact.
    • The plan is then authentication and agreement is made before any work is done.

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    • THIS IS THE NEW PANEL! Look for our training for the next month. Talk to us about your installation! Protect it from calamity!

    The New DacEasy 2012 *

    Trialware 2012!!!

    Here are a list of things that you might want to be on the lookout for:

    • The Forms

    Organization Information

    Phone (347)533-6838
    E:info@helpsolveit.com

    Check The "What's New Tab" for 2011/2012 Products and Information in the home page!

    • DacEasy Accounting Software 2011 Order Entry with Credit/Debit Card Payment link!

    • The DacEasy Support Page
      with tips and information about it and associated solutions

    • It's the Virtual Machine
      Now you can have an apple while looking through your windows! MAC OS OR WINDOWS is no longer a choice but an option? Higher productivity at a substantial lower cost! Run Windows and MAC OS side-by-side without rebooting! With VM set correctly, you can use your DacEasy Accounting program on an Apple MacBook Pro like I do. We can even get you a macc bookpro and set it all up just waiting for your data! See our what's new tab for more details.

    • The Cloud Technology
      During the recent weekend of March 12 2011, storms downed powerlines, cut telephone communications and for the most part disabled businesses and residents across the tristate area. This translates into businessess missing orders, delaying order fullfillment and generating invoices. Ultimately cash flow suffers and finally the business is pressurized! The products "Carbonite" or "Carbonite Pro" could be a solution for your firm. Handling the storage of your data in the cloud would allow you to download or access your data from anywhere. Restored data could be shared with the users of a closed office. The installation is simplistic and the storage volume will be a must! See in whats new for more.

      • Backups to the cloud for Disaster Prevention
      Storage in the cloud for data distribution

    • Why do you really need Crm?

      • Chose your environment. Windows or Mac?
      Allow Configuration and use of your existing info as intelligence
      Allow you to get and view business info when you need it
      Sharing your intelligence which becomes powerful and versatile resource with updates

    • iPhone now to Leverage Technology & improve relationships

      • Your iphone has an address book. This is your Database! Business Contact, Employees, Friends, Great customers and those that make is happen for you. As a business manager, the hardest thing to do today is to wear the multiple hats that doing business demands you keep up with technology. However, todays world of digital marketing, social media, internet storage and just about anything else. Over 185,000 Apps are out there for the iPhone. iPad had over 600,000 downloaded in just the first few days of its availability. In addition the New 4.0 Operating system due to release June 24 will make multitasking easier. Plus, the iPhone makers Apple,have help Filemaker to improved "Bento" This CRM app is downloadable and interfaces between the iCal and Address book in your MacBook Pro.Voila! Connectivity!! The mindset toward this new world of digital strategy needs to be positioned. Digital strategy should be part of your marketing scheme, as should certainly be a part of your CRM experience. Not only can you improve your relationship with your customer and develop prospects! But simple solutions with contact management software with configurations can boost your bottom line in there tight economic times and help you focus in the midst of all the information that bombards you! Leverage what you have now! Maintain all of your customer records in one place. Pssst! It's not the software its the solution

    What's new? read on!

    Backup? Is it really backing Up?

    What type of backup setting should you select?
    There are a multiplicity of methods available to make a backup of your data Since sneaker net is not as dominant as it one was, the architecture of the common desktop will make readily available a read-write CD Rom which for the most part will accommodate the accounting data located within a business environment.  However, remember that accommodation has no bearing on the quality of the data just the quantity.  If in your accounting program you have multiple periods opened, maybe it might be wise to evaluate the quality of your transactions and the time period over which they were created.  Using Cloud technology backups like

    is just one option! We can provide licenses, assistance with installs and more! If you are not sure about this aspect of your accounting software, it might be of value for you to contact us the certified consultants and discuss the matter as a ounce of prevention is worth a pound of cure.(for more see Disaster Recovery)

    Disaster Recovery

    Ignorance is expensive. Lost time, lost revenue,confusion and poor reflection on your professionalism when your system is being repaired in the middle of a mission critical task. Strategic planning and periodic maintenance are a fraction of the cost of data retrieval, data repair, application reconfiguration and the other components of a recovery.You will be glad that you did. Being proactive is easier and cost less and it's not painful! Click here and send us an email. Talk to us about proactive recovery


    Upgrading your software? Windows 7 Here!
    Microsoft Store New Windows 7 Released! Get the convenience of a slicker interface with a new upgrade from your existing windows platform.  Read the comparisons and get the upgrade tool to determine which 7 is right for you! 

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