What you need! When you need it! Clients and their stories!

computer technical support for hardware and software


 

These solutions are designed with many of the most popular off-the-shelf packages desiged for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice.

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Stressing out over the use of your applications when technological changes forces you to review your current solutions is common place. Too much information is worst than none at all. Confusion in attributes, requirements, cost and such can make you vulnerable to a great sales pitch and bring you to change your software when in fact, a little tweaking and the right know how could put you in a better place and retain all of your history. In many occassions, this saves a firm $10,000-$30,000



References

Profile:

Evernu Metal Products - Rocco Gagliardi DacEasy User Since 1987

  1. 50 year old
  2. Annual sales 2-3 Million
  3. Powder Coating,Metal Finishing,Sandblasting
  4. Product: DacEasy Accounting V15, OS Windows XP sp3Additions: Remote Solutions with data transfer

Our work is metal finishing and powder coating for the last 50 years. In 2003, after running my business on an old 3.0 version of the DacEasy Accounting and version 4 Payroll program for several years, I had come to an impasse with a needed upgrade of my desktop applications more



HAROLD H. ANTHONY DacEasy User Since 1994 Located in Queens

  1. 20 year old
  2. Annual sales 2-3 Million
  3. Building Supplies,Materials Cements
  4. Product: DacEasy Accounting 2010 OS Windows 7

The work is assisting mason's anb those in construction and architecuture for the last 30 years. In 2003, after running my business on an old version 7.0 there was a calamity of the DacEasy Accounting program. Btriveve errors and data corruption halted the system, I needed my data retrieved and I needed someone to help me improve my system  .more...


JCT Designs DacEasy User Since 1994 Located in NYC

  1. 18 years old
  2. Annual sales 3-4 Million
  3. Jewelry Design for a major retail outlet
  4. Product: DacEasy Accounting 16 OS Windows XP SP3

We design high end various jewelry items from pendants to rings last 30 years. In 2005, after running my business with version 13,there was a calamity of the DacEasy Accounting program. Btriveve errors and data corruption halted the system and stopped our ability to bill and write checks. I needed someone on site to fix this and fast! more...

 

Collaborate and Assess your needs, if time allows

Training is an item that many users skip after installation. When you "figure it out", you place your business in harms way by forcing users to "find a way" to get the job done. What that translates into unbeknownst to all involved is poorly configured,inadequately stalled or malfunctioning software. The view of the product from that vantage point is that the software is not the right fit for your organization. In this case, the software's intrinsic value is really an expression of the professonal installation performed for the client. I have perosnally seen a user can function for years and not know his software was not working. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and review our training for the next month. Talk to us about your installation

The Product solutions mix comes from manufacturers with solid reputations. They understand that technical support teams can make or take the life of a business. Users can work software for years and not know it was broke! Training is essential. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and discuss theses ideas on training for the coming months.

   PEACHTREE      
           

Disaster Recovery

Ignorance is expensive. Lost time, lost revenue,confusion and poor reflection on your professionalism when your system is being repaired in the middle of a mission critical task. Strategic planning and periodic maintenance are a fraction of the cost of data retrieval, data repair, application reconfiguration and the other components of a recovery. Being proactive is easierand cost less and it's not painful! Talk to us about proactive system recovery.You will be glad that you did.

Improve your relationship with your customer and develop prospects!

small article on contact management and stLeverage what you have to maintain and develop your client relationship"orage

 

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