What you need! When you need it! Clients and their stories!

Computer technical support! Solutions for people not just hardware and software!


 

These days there is alot of talk about solutions! For the most part they addres a kind of marketing approach meaning "we can make money if you buy...". What we mean is that if something is broke, we fix it? Our solution is more of an answer to a question, "How do we get that done?" With many of the most popular off-the-shelf packages desiged for small, medium and fortune 1000 businesses with under 500 employees. HelpSolveIT can provide cost-effective, multi-tiered support options, personalized to fit for your business practice.

  • MANUFACTURING
  • DISTRIBUTION
  • OTHER

Stressing out over the use of your applications when technological changes forces you to review your current solutions is common place. Too much information is worst than none at all. Confusion in attributes, requirements, cost and such can make you vulnerable to a great sales pitch and bring you to change your software when in fact, a little tweaking and the right know how could put you in a better place and retain all of your history. In many occassions, this saves a firm $10,000-$30,000. Here are a few firms that have saved money in the long and the short run because they believed in us!



References

Profile:

Evernu Metal Products DacEasy User Since 1987

  1. 50 years old
  2. Annual sales 2-3 Million
  3. Powder Coating,Metal Finishing,Sandblasting

Our work is metal finishing and powder coating for the last 50 years. In 2003, after running my business on an old 3.0 version of the DacEasy Accounting and version 4 Payroll program for several years, I had come to an impasse with a needed upgrade of my desktop applications more details


HAROLD H. ANTHONY DacEasy User Since 1994 Located in Queens

  1. 20 year old
  2. Annual sales 2-3 Million
  3. Building Supplies,Materials Cements

The work is assisting mason's anb those in construction and architecuture for the last 30 years. In 2003, after running my business on an old version 7.0 there was a calamity of the DacEasy Accounting program. Btriveve errors and data corruption halted the system, I needed my data retrieved and I needed someone to help me improve my system  .more details


BRANDEN BOOKS DacEasy User Since 1992 Located in Wellsley, MA

  1. 15 Plus years
  2. Annual sales $1-2 Million
  3. Publishing

The work is the documentation of historical incidents in American History.Broken transactions halted our system.  .more details.



JCT Designs DacEasy User Since 1994 Located in NYC

  1. 18 years old
  2. Annual sales 3-4 Million
  3. Jewelry Design for a major retail outlet

We design high end various jewelry items from pendants to rings last 30 years. In 2005, after running my business with version 13,there was a calamity of the DacEasy Accounting program. Btriveve errors and data corruption halted the system and stopped our ability to bill and write checks. I needed someone on site to fix this and fast! more details...



BRANDEN BOOKS DacEasy User Since 1992 Located in Wellsley, MA

  1. 15 Plus years
  2. Annual sales $1-2 Million
  3. Publishing

The work is the documentation of historical incidents in American History.Broken transactions halted our system.  .more details.

 

Collaborate and Assess your needs, if time allows

The keys to success lie in education! Although many people believe this is the case.However, many business owners and managers don't adhere to this belief as it pertains to their automated systems. It is truly an unfortunate position to hold in that those who mistep the education piece impede their own operations by not getting the benefit that technology upgrades can provide. The view of the product from that vantage point is that the software is not the right fit for your organization. In this case, the software's intrinsic value is really an expression of the professonal installation performed for the client. I have perosnally seen a user can function for years and not know his software was not working. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and review our training for the next month. Talk to us about your installation

The Product solutions mix comes from manufacturers with solid reputations. They understand that technical support teams can make or take the life of a business. Users can work software for years and not know it was broke! Training is essential. Discovery of new application attributes can save you time, improve employee and client dispositions with timely, professional, consistent actions. Take a moment and discuss theses ideas on training for the coming months.

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Disaster Recovery

Ignorance is expensive. Lost time, lost revenue,confusion and poor reflection on your professionalism when your system is being repaired in the middle of a mission critical task. Strategic planning and periodic maintenance are a fraction of the cost of data retrieval, data repair, application reconfiguration and the other components of a recovery. Being proactive is easierand cost less and it's not painful! Talk to us about proactive system recovery.You will be glad that you did.

Improve your relationship with your customer and develop prospects!

small article on contact management and stLeverage what you have to maintain and develop your client relationship"orage

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