Terms of Client Engagements are handled on a pay per incident basis.
There are many times that one incident can morph into others. In this case, after providing some level of performance a re-evaluation of cost will be made and an assessment will be presented in order to continue. In this way it reduces exposure of both parties until the client is in complete agreement with the solution process and thus a small Accounts receivable may be incurred with expected payment to close the ledger to a zero balance within 2 5 days of the work.
Ready? Set? Begin!
This is where we begin the process of working for you.
Information requested in the "incident panel" will be forwarded to us.
via the email address. This action affords accountability by immortalizing,
the request in writing.Payments in full or on account are
handled via this site in the last panel tab. Payments are from
know our initial assessment site calls either physical or virtual.
Starting at $250.00, price varies with the amount of servicable devices that use the targeted application. No, this is not an hourly rate. Alternatively we prefer a flat rate for getting a proper look inside viewing your conditions and circumstances. Based on our findings, your goals and budget , we provide a realistic
estimate for the cost of the repair giving you budgetary flexibility.
In some cases a replacement, is cheaper than a repair, should the assessment reveal that you will be advised before incurring unnecessary repair expense
Remote calls over the internet can be timely, secure and
cost effective. As our physical call include 1/2 hour travel time relative to the hourly charge one way. Our Remote calling is chargeable $15.00 per connect charge and is the minimum call rate which provides up to (1) one hour to review your application issues on your desktop with your control!
The average
call is about 1.5 to 2.0 hours either on site or remote
We will provide a deliverable that will be used as a
roadmap to deploying the solutions required for your issue.
Furthermore, A professional diagnostic provides faster and more professional results by revealing issues beyond the scope of the users symptoms. This protects you as a user and us a an independent technical resource by minimizing surprises as a solution progresses. If we find other items that are interwoven and unforeseen, we will advise
you at that point
and require your authorization and a change order should
it pass beyond our original scope of services in any earlier
agreement. This change order and will need authorization and can be verbal during the assessment. This is especially important if some very dangerous or precarious position reveals itself and a revised budget prior and payment prior to proceeding will be a standard mode of operation. However in the case of imminent data disaster, action to secure the data will take prcedence of the writing with a verbal agreement by the project director or the owner.
