Incidents on-site, balance in remote/telephone support in 30 minute increments as the balance of the support call time decremented is available either web-support or telephone support contact.

Includes two (2) system checks with program updates where required

Data Repair is excluded from the service agreements at the discretion of Helpsolveit.com llc. on a incident by incident basis. 

Discounts on products associated with repairs up 25%
Remote site support via software link to assist in the resolution of a crisis

Web Conferencing as a teaching aid for post- installation of systems to increase "Uptime"!  Available after repair/installation for as a training aid for the use of the application.

 Priority Call Back response time within 90 minutes of the initial call.
 Extended Service time available

Our agreements are constructed to provide for the most cost effective billing plan for your opened issues.  All plans are good for a maximum of one (1) year from the date of authorization or until the service time is depleted.  Service Agreements are only issued after evaluations or assessments.